Sub-processors
Effective October 1, 2026. Last updated October 1, 2026. Version 2026-10-01.
Draft pending counsel review. This document hasn’t been reviewed by an attorney yet and may change before Emerald Relay launches live service.
These vendors process data on Relay’s behalf. We give customers 30 days’ notice before adding one.
1.Current sub-processors
| Vendor | Purpose | Data | Location |
|---|---|---|---|
| Vercel | Hosting, functions, private file storage, logs | Customer data, account data | United States |
| Neon | Postgres database | Customer data, account data | United States |
| Upstash | Rate limiting and idempotency keys | Request metadata | United States |
| Inngest | Background job orchestration | Object IDs only (no payloads) | United States |
| Resend | Transactional email and email-in | Email addresses, forwarded documents | United States |
| Anthropic | AI extraction of agency-uploaded declarations pages (zero retention) | PDF contents uploaded by agencies | United States |
| Stripe | Carrier billing | Billing contact and payment data | United States |
| Sentry | Error monitoring, with personal data scrubbed | Redacted error context | United States |
| Cloudflare | Turnstile bot checks on public forms | IP address, browser signals | Global |
2.Planned
Fly.io will host an SFTP gateway when SFTP delivery launches. It isn’t in use today.
Emerald Infinite, LLC operates Emerald Relay. Questions about this document: privacy@emeraldrelay.com. Emerald Infinite, LLC · Address to be confirmed before launch.